Written estimates
The customer should receive a clear description of the work and quoted price, including what is excluded, any travel charge and applicable taxes, before agreeing to service.
Deposits and methods
Payment methods, due dates and any deposit amount must be stated in the approved estimate or service agreement. This page does not authorize an undisclosed deposit or automatic charge.
Scope changes
If unexpected conditions make additional work necessary, the business should explain the change and obtain approval before charging for it.
Questions and disputes
Customers may report billing errors or service concerns using the business phone number. Supporting invoices and documented work scopes help both sides resolve issues fairly.
Refunds
Refund eligibility is assessed under the written service agreement, the work actually performed and applicable consumer law. Nothing here attempts to waive statutory refund or payment-dispute rights.
Questions about these policies?
Call 347-746-4397 to discuss a concern, your service agreement or accessibility needs. These pages are informational and should be reviewed and approved by the business and qualified New York/New Jersey counsel before final publication.